How to turn me from understanding and apologetic about my mistake into someone who outright hates your service.
There’s just never a good time to turn something off or close the doors. The world is 24/7, so we’re gonna have problems.
We Canna Perform Miracles, Captain!
Why I write slides the way I do. They’re not ever going to be transcripts ever again.
Missed me in Portland? Watch “Rolling Your WordPress Support Character (Without Any Code)” right here, right now!
Some help with handling those support questions that aren’t questions, and reviews that should have been support questions.
Talking about support and all that sort of stuff with Matt Mederios, back in March.
I’ll be speaking at WordCamp Portland too!
Be vewwy vewwy quiet. I’m hunting evals. How I track down some evil via command line.
Not having a way to let people know that your code needs and update is neglectful. We should be able to easily get alerts when we need to upgrade.
Delving further into themes and how to segregate types of themes. You didn’t know they had types? now you do.
I haven’t seen a lot of people kvetching about this, which surprises me. If you like to look at JetPack’s stats and happen to giggle over your search terms, you may have noticed encrypted_search_terms showing up. Your search terms are what other people use in order to find you. So for example, someone found my […]