Categories
How It Is

On Saying No

Saying no and hearing no is never simple.

Categories
How It Is

Poor Support Experience

An experience in no-communication from the unlikeliest source. Apple.

Categories
How It Is

The Details of Your Life

Your pain doesn’t really make anything go any faster.

Categories
How It Is

Make or Break Yourself

How you react to adverse situations is what makes or breaks your business, not the fact that you had one in the first place.

Categories
How It Is

Mailbag: Why Don’t You Tell People How To Contact You?

When you ask for help, consider how you ask. If you’d pay for the result, start with that.