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Tag: support

9 March, 20165 March, 2016How It Is

On Saying No

Saying no and hearing no is never simple.

26 February, 201616 February, 2016How It Is

Poor Support Experience

An experience in no-communication from the unlikeliest source. Apple.

4 December, 201521 January, 2017How It Is

The Details of Your Life

Your pain doesn’t really make anything go any faster.

8 July, 20158 July, 2015How It Is

Make or Break Yourself

How you react to adverse situations is what makes or breaks your business, not the fact that you had one in the first place.

3 July, 201522 June, 2015How It Is

Mailbag: Why Don’t You Tell People How To Contact You?

When you ask for help, consider how you ask. If you’d pay for the result, start with that.

22 May, 20155 May, 2015How It Is

Coding My Own Dogfood

Your pull request is more than a bug fix, it’s a promise.

Posts pagination

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