Tag: essay

  • Bad Replies to Bad Reviews

    Bad Replies to Bad Reviews

    How you handle a bad review is more telling than not having any at all.

  • Reset the Net Gotchas

    Reset the Net Gotchas

    Yesterday we wanted to take back the net. Today let’s talk about some sticking points I have with it.

  • It’s a Piece of Cake

    It’s a Piece of Cake

    It’s a lie that everything is easy. Everything’s hard the first time, so we have to keep trying until it’s easy.

  • Support Politeness

    Support Politeness

    It’s not overrated, it’s not out of date, and it’s something you need to do in all things.

  • C’mon Get Trac’in!

    C’mon Get Trac’in!

    When should you, that new user, use trac, and when should you not?

  • How to Market Your Blog

    How to Market Your Blog

    The trick is that you’re not marketing anything at all.