Categories
How It Is

Email Verification and Unsubscribing

Sometimes you want to scream at the phone when you can’t do something as simple as close an account.

Categories
How It Is

18 Months Without Contact Forms

I’ve decided I like not having a contact form, so let’s talk a little about behaviour.

Categories
How It Is

The Grammar of URLs in Email

Using URLs in your written copy isn’t impossible, it just requires a bit of thought. Like everything else.

Categories
How To

Text Alerts and Email

Forwarding emails to texts? Yeah, you can do that.

Categories
How To

Gmail: Handling Bad Emails

Sorting emails and sending specific auto-replies is complicated, but doable.