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How It Is

Poor Customer Service

How to turn me from understanding and apologetic about my mistake into someone who outright hates your service.

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How It Is How To

Presentations Are Not Transcripts

Why I write slides the way I do. They’re not ever going to be transcripts ever again.

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How It Is

Why I Hate Facebook

It’s not the quality of content, but the way you have to beat your head against a way to get around that frosts my lizard.

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How It Is

Your Photos, Your Way

Why am I supporting PressGram on KickStarter? Because I want the app, and so do you, even if you haven’t realized it yet.

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How It Is

Collecting Conflicting Stats

Measuring success via traffic isn’t as simple as opening one program and reading a number.